30-Day Returns & Exchange Policy

We ask customers to contact us by email at CustomerService@BunionBootie.com to request a refund. We accept returns for most merchandise for up to 30 days from the order date, and we will issue a refund for the product purchase price only, excluding shipping and order processing fees, which are non-refundable.

Returned items must be in their original packaging and postmarked within 30 days of the order date. Any Bunion Bootie that has been intentionally altered—such as being cut or modified—will not be eligible for return or exchange.

30-Day Return Details

If you are not satisfied with your Bunion Bootie for any reason, you may return your item(s) for a full product refund (excluding shipping and order processing fees). To be eligible for return, items must include all original packaging, documentation, manuals/inspection materials, and accessories, and must be postmarked within 30 days of the original order date (14 days for exchanged items).

Once your return is received, processing typically takes 7–10 days. Please allow up to two (2) weeks before contacting Customer Service regarding return status. Refunds may take an additional 3–7 business days to appear on your original form of payment.

Previously exchanged items returned for a refund must still be postmarked within 30 days of the original order date and include all original packaging and accessories.

Late Returns

Pending inspection, BunionBootie.com may accept returns for most merchandise postmarked within 30 days of the original order date, with refunds issued for the product purchase price only, excluding shipping and order processing fees.

Returns received after 30 days may be returned to the sender without a refund, and a late-return processing fee may apply. If a return cannot be accepted, requests to have merchandise returned to you must be received within 14 days of our notification email.

Refused Shipments

If delivery is refused and the shipment is returned to us, a 20% restocking fee will be deducted from your refund. Shipping and order processing fees are non-refundable, including any promotional free-shipping value applied to the order.